This Web site uses Google Analytics to help analyze how users use the site. These tools use ‘cookies’, which are text files placed on your computer, to collect standard Internet log information and visitor behavior information in an anonymous form. The information generated by the cookie about your use of the Web site (including your IP address) is transmitted to Google. This information is then used to evaluate visitors’ use of the Web site and to compile statistical reports on Web site activity.

We will never (and will not allow any third party) use the statistical analytics tool to track or collect any personally identifiable information of visitors to our site. Google will not associate your IP address with any other data held by Google. Neither we nor Google will link, or seek to link, an IP address with the identity of a computer user. We will not associate any data gathered from this site with any personally identifying information from any source, unless you explicitly submit that information via a fill-in form on our Web site.

Author information

semanticwill

This web site uses Google Analytics to help analyze how you use this site.  This tool uses ‘cookies’, text files placed on your computer, to collect standard internet log information and visitor behavior information in an anonymous form.

The information generated by the cookie about your use of the web site is transmitted to Google.  This information is then used to evaluate visitors’ use of the web site and compile statistical reports on web site activity.

The Library Corporation (TLC) will never, and will not allow any third party, use the statistical analytics tool to track or to collect any personally identifiable information of visitors to this site. Google will not associate your IP address with any other data held by Google.

Neither TLC nor Google will link, or seek to link, an IP address with the identity of a computer user.  We will not associate any data gathered from this site with any personally identifying information from any source unless you explicitly submit that information via a fill-in form, such as an online borrower registration.

Author information

semanticwill

Created: March 29, 2011

TLC’s Use of Google Analytics

The Library Corporation (TLC) uses Google Analytics to gather anonymized data about the use of LS2 PAC. We use this information for the sole purpose of continuing to make our products better. We do not use Google Analytics to gather information about any specific user. We will never sell or share any data we gather through Google Analytics with any third party except where that party is engaged in helping us improve our products; for example, we might share usage data with a usability expert.

We have configured Google Analytics to gather data from your LS2 PAC and send it to a Google Analytics account that aggregates data from all of our customer’s sites.

Beginning with LS2 PAC version 1.16, TLC’s LS2 PAC/Google Analytics is available on an Opt-in basis. If, at any time, your library would like TLC’s LS2 PAC/Google Analytics enabled, you may contact the TLC Support Department to have us turn it on. You may also use the Online Support Center (OSC) to advise TLC to enable this analysis.

Information Gathered

TLC will use Google Analytics to look for patterns in how a borrower is using the LS2 PAC site. Any personal information specifically pertaining to the borrower (such as IP address, name, borrower ID, or any account information) will not be captured.

The following areas have been set up for statistical tracking: Title Details (Description, Copies, Reviews, More Info, MARC Record tabs), Account Drawer (My Lists, My Saved Searches, My Account), Databases (EBSCO, Britannica, NewsBank), Display Case, Browse, Searching, Book River (Timeouts/Refresh).

Use of First Party Cookies

In gathering the information in LS2 PAC, Google Analytics employs first party cookies. The same domain where the web page resides sets the first party cookies. For example, if a borrower utilizes www.ls2pac.com, only the web site www.ls2pac.com has access to the cookies.

Many sites use third party cookies. In these cases, a web server that is not on the same domain as the web site issues the cookies. For example, a borrower may visit www.ls2pac.com, but the cookie is issued from www.google.com where Google would be the owner of the cookie. This approach is significantly more susceptible to abuse.

Using first party cookie tracking is more secure with less accessibility to the issued cookies. This is the primary reason that TLC only utilizes first party cookies.

Security

Security measures are in place to protect against the misuse of any information by TLC. Passwords are required to view any collected data and access is limited to those individuals who need to view the content to perform the analysis. Google Analytics also provides a Privacy Policy regarding how information is handled at their end. Google’s Privacy Policy can be viewed at http://www.google.com/intl/en/privacy/privacy-policy.html.

Policy Updates

This policy will be reviewed periodically and any modifications or revisions will be formally announced. Please check back periodically for any revisions made to the policy. Prior versions will be archived for your review.

Archives

TLC’s Community Analytics Privacy Statement – Current

TLC’s Community Analytics Privacy Statement – Version 2

TLC’s Community Analytics Privacy Statement – Version 1

TLC’s Community Analytics Privacy Statement – Original

Contacting TLC

If you have any questions or concerns about this privacy statement, or areas being tracked, please e-mail TLCGAMetrics@tlcdelivers.com.

Author information

semanticwill

Revised: November 8, 2011

TLC’s Use of Google Analytics

The Library Corporation (TLC) uses Google Analytics to gather anonymized data about the use of LS2 PAC and LS2 Staff. We use this information for the sole purpose of continuing to make our products better. We do not use Google Analytics to gather information about any specific user. We will never sell or share any data we gather through Google Analytics with any third party except where that party is engaged in helping us improve our products; for example, we might share usage data with a usability expert.

We have configured Google Analytics to gather data from your LS2 PAC and LS2 Staff and send it to a Google Analytics account that aggregates data from all of our customer’s sites.

Beginning with LS2 PAC version 1.16 and LS2 Staff version 1.2.004, TLC’s Community Analytics is available on an Opt-in basis. If, at any time, your library would like TLC’s Community Analytics enabled, you may contact the TLC Support Department to have us turn it on. You may also use the Online Support Center (OSC) to advise TLC to enable this analysis.

Information Gathered

TLC will use Google Analytics to look for patterns in how a borrower is using the LS2 PAC site. Any personal information specifically pertaining to the borrower (such as IP address, name, borrower ID, or any account information) will not be captured.

The following areas have been set up for statistical tracking in LS2 PAC: Title Details (Description, Copies, Reviews, More Info, MARC Record tabs), Account Drawer (My Lists, My Saved Searches, My Account), Databases (EBSCO, Britannica, NewsBank), Display Case, Browse, Searching, Book River (Timeouts/Refresh).

TLC will use Google Analytics to review what areas a user puts into practice in LS2 Staff. Any personal information specifically pertaining to the user (such as IP address, name, user ID, or any account information) will not be captured.

The following areas have been set up for statistical tracking in LS2 Staff: Searching for Borrowers or Titles, Use of links in Borrower Summary, Main buttons under Borrower Services and Staff Services, Sub tabs (Borrower Info, Charges, Requests), Subject Headings (additions), Messages, Item Transfers (selected types), Self Service (usage and type).

Use of First Party Cookies

In gathering the information in LS2 PAC and LS2 Staff, Google Analytics employs first party cookies. The same domain where the web page resides sets the first party cookies. For example, if a borrower utilizes www.ls2pac.com, only the web site www.ls2pac.com has access to the cookies.

Many sites use third party cookies. In these cases, a web server that is not on the same domain as the web site issues the cookies. For example, a borrower may visit www.ls2pac.com, but the cookie is issued from www.google.com where Google would be the owner of the cookie. This approach is significantly more susceptible to abuse.

Using first party cookie tracking is more secure with less accessibility to the issued cookies. This is the primary reason that TLC only utilizes first party cookies.

Security

Security measures are in place to protect against the misuse of any information by TLC. Passwords are required to view any collected data and access is limited to those individuals who need to view the content to perform the analysis. Google Analytics also provides a Privacy Policy regarding how information is handled at their end. Google’s Privacy Policy can be viewed at http://www.google.com/intl/en/privacy/privacy-policy.html.

Policy Updates

This policy will be reviewed periodically and any modifications or revisions will be formally announced. Please check back periodically for any revisions made to the policy. Prior versions will be archived for your review.

Archives

TLC’s Community Analytics Privacy Statement – Current

TLC’s Community Analytics Privacy Statement – Version 2

TLC’s Community Analytics Privacy Statement – Version 1

TLC’s Community Analytics Privacy Statement – Original

Contacting TLC

If you have any questions or concerns about this privacy statement, or areas being tracked, please e-mail TLCGAMetrics@tlcdelivers.com.

Author information

semanticwill

Revised: January 10, 2013

TLC’s Use of Google Analytics

The Library Corporation (TLC) uses Google Analytics to gather anonymized data about the use of LS2 PAC and LS2 Staff. We use this information for the sole purpose of continuing to make our products better. We do not use Google Analytics to gather information about any specific user. We will never sell or share any data we gather through Google Analytics with any third party except where that party is engaged in helping us improve our products; for example, we might share usage data with a usability expert.

We have configured Google Analytics to gather data from your LS2 PAC and LS2 Staff and send it to a Google Analytics account that aggregates data from all of our customer’s sites.

Beginning with LS2 PAC version 1.16 and LS2 Staff version 1.2.004, TLC’s Community Analytics is available on an Opt-in basis. If, at any time, your library would like TLC’s Community Analytics enabled, you may contact the TLC Support Department to have us turn it on. You may also use the Online Support Center (OSC) to advise TLC to enable this analysis.

Information Gathered

TLC will use Google Analytics to look for patterns in how a borrower is using the LS2 PAC site. Any personal information specifically pertaining to the borrower (such as IP address, name, borrower ID, or any account information) will not be captured.
The following areas have been set up for statistical tracking in LS2 PAC v1.16: Title Details (Description, Copies, Reviews, More Info, MARC Record tabs), Account Drawer (My Lists, My Saved Searches, My Account), Databases (EBSCO, Britannica, NewsBank), Display Case, Browse, Searching, Book River (Timeouts/Refresh).

The following areas have been set up for statistical tracking in LS2 PAC v 2.0: Title Details (Details, All Copies, Reviews, Related, More Info), Account (Saved Lists, Saved Searches, Loans, Holds, Fines), Searching, Branch Limiting, Language, Refinements, and Layout Options.

TLC will use Google Analytics to review what areas a user puts into practice in LS2 Staff. Any personal information specifically pertaining to the user (such as IP address, name, user ID, or any account information) will not be captured.

The following areas have been set up for statistical tracking in LS2 Staff: Searching for Borrowers or Titles, Use of links in Borrower Summary, Main buttons under Borrower Services and Staff Services, Sub tabs (Borrower Info, Charges, Requests), Subject Headings (additions), Messages, Item Transfers (selected types), Self Service (usage and type).

Use of First Party Cookies

In gathering the information in LS2 PAC and LS2 Staff, Google Analytics employs first party cookies. The same domain where the web page resides sets the first party cookies. For example, if a borrower utilizes www.ls2pac.com, only the web site www.ls2pac.com has access to the cookies.

Many sites use third party cookies. In these cases, a web server that is not on the same domain as the web site issues the cookies. For example, a borrower may visit www.ls2pac.com, but the cookie is issued from www.google.com where Google would be the owner of the cookie. This approach is significantly more susceptible to abuse.

Using first party cookie tracking is more secure with less accessibility to the issued cookies. This is the primary reason that TLC only utilizes first party cookies.

Security

Security measures are in place to protect against the misuse of any information by TLC. Passwords are required to view any collected data and access is limited to those individuals who need to view the content to perform the analysis. Google Analytics also provides a Privacy Policy regarding how information is handled at their end. Google’s Privacy Policy can be viewed at http://www.google.com/intl/en/privacy/privacy-policy.html.

Policy Updates

This policy will be reviewed periodically and any modifications or revisions will be formally announced. Please check back periodically for any revisions made to the policy. Prior versions will be archived for your review.

Archives

TLC’s Community Analytics Privacy Statement – Current

TLC’s Community Analytics Privacy Statement – Version 2

TLC’s Community Analytics Privacy Statement – Version 1

TLC’s Community Analytics Privacy Statement – Original

Contacting TLC

If you have any questions or concerns about this privacy statement, or areas being tracked, please e-mail TLCGAMetrics@tlcdelivers.com.

Author information

semanticwill